Rada Mfg. Co. will replace any product manufactured by our company returned to us due to defects in material or workmanship.
Within the first 90 days after purchase, if you need to return a new item for a refund or exchange, email us at firstname.lastname@example.org and send your item to: Rada Kitchen Store, 905 Industrial St., PO Box 850, Waverly, Iowa US 50677.
To complete your return, we require a receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Please consider using a trackable shipping service or purchasing shipping insurance.
We look forward to completing your exchange process in a timely manner so you can start enjoying your new Rada Cutlery products.